How to cancel or change a booking
Please tell us as early as you can, in writing, by email or WhatsApp, using the contact details below. Your cancellation takes effect on the date we receive your message.
Refunds
Any refund depends on what has already been arranged or paid for on your behalf, such as confirmed safari permits, accommodation, transfers or other third-party bookings, and on the terms we confirmed to you in writing when your booking was made. We will explain what can and cannot be refunded when you ask, and we will refund what we can without delay. The earlier you let us know, the more we are able to recover.
Forest Department safari permits
Safari permit fees are paid to the Forest Department, are not included in our package prices, and are subject to the Forest Department’s own rules. Permit fees may be non-refundable, or only partly refundable, once a booking has been made, and this does not depend on our policy.
Closures, weather and circumstances outside our control
If a safari zone or the reserve closes, or a trip cannot go ahead because of weather, safety or Forest Department decisions, we will offer the best available alternative, such as another zone, shift or date. Where no suitable alternative exists, we will refund amounts we are able to recover from the providers concerned.
Rescheduling
If you would like to move your trip to other dates, tell us as early as possible. We will try to accommodate you, subject to availability of permits, vehicles and accommodation. Third-party charges for changes may apply.
If we need to cancel
In the unlikely event that we have to cancel a trip, we will tell you as soon as possible and offer new dates or a refund of the amounts you have paid to us, less any non-recoverable third-party costs.
Questions
Sariska Expeditions, Sariska, Alwar District, Rajasthan, India. Email: sariskaexpeditions@gmail.com. Phone and WhatsApp: +91 97841 73355.